TERMS & CONDITIONS

This website is managed by Katjeri (ABN 27 370 058 387). Throughout the site, "we", "us", and "our" refer to Katjeri. Katjeri provides this website, along with all information, tools, and services available from it, to you, the user, contingent upon your acceptance of all terms, conditions, policies, and notices outlined here.

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By visiting our site and/or purchasing from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service" or "Terms"), including any additional terms, conditions, and policies referenced herein or accessible via hyperlink.

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These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and content contributors. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service.

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If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page.

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PRODUCTS

All products listed on our website are subject to these Terms of Service. This includes but is not limited to handmade items, artwork, prints, jewellery, and accessories. We reserve the right to add, remove, or modify products on the website at any time without prior notice.

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INTELLECTUAL PROPERTY RIGHTS, COPYRIGHT AND LOGOS

The service and all its contents, whether contained within it or transmitted through it, such as software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music, and all associated Intellectual Property Rights, are the sole property of Katjeri. Unless explicitly stated in these Terms, nothing herein should be construed as providing a license to any such Intellectual Property Rights. By agreeing to these Terms, you undertake not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works from these materials.

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E-COMMERCE

When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

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The prices for our services and products are listed on the website. We reserve the right to change these prices at any time and to correct any pricing errors that may occur. Additional information about pricing and sales tax can be found on the payments page.

 

ACCURACY OF BILLING AND ACCOUNT INFORMATION

We retain the authority to reject any order you make with us. At our discretion, we may restrict or cancel quantities purchased per individual, household, or order. These limitations may be applicable to orders placed utilizing the same customer account, credit card, and/or billing and shipping address. In the event of alterations to or cancellation of an order, we will make an effort to inform you via the email and/or billing address or phone number provided during the order placement. We also reserve the right to restrict or disallow orders that, in our opinion, seem to be placed by dealers, resellers, or distributors. By shopping at our store, you consent to providing up-to-date, comprehensive, and accurate purchase and account details. Additionally, you agree to promptly update your account and other information, such as your email address and credit card particulars, to facilitate the completion of your transactions and enable us to reach out to you as necessary.

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SHIPPING POLICY

We currently offer shipping services to residents of Australia and New Zealand. If you reside outside these areas, please reach out to us at katjeriart@outlook.com for shipping options. Kindly note that all prints and apparel are custom printed on demand. Once your order has been placed, it will be printed specifically for you. Please allow up to 2 weeks for your piece to be printed. Subsequently, allow 2-8 business days for processing and shipping of your item. For oversized stretched canvases or artwork orders, a shipping estimate will be provided either before or after your purchase. To obtain a quote, please contact us at katjeriart@outlook.com. Shipping charges will vary depending on your location.

 

Pickup options for oversized artworks can be arranged upon request. We will reach out to you to discuss shipping timelines.

 

All items are dispatched via standard Parcel Post using reputable Australian couriers. Shipping details for commissioned artworks are determined during the planning phase. Each purchase is shipped with a tracking number for your convenience. Items not listed above should be received by you within 2-8 business days unless discussed otherwise. We are environmentally conscious at Katjeri and so you may receive your items in recycled cardboard/shipping boxes, this is to minimise our impact on the environment but rest assured that your item will be packaged with the upmost love and care.

 

During a SALE or COLLECTION LAUNCH, we may encounter a surge in order volume. Your order and patience are greatly valued during these times. In the event of any delays, we will notify you through email.

 

REFUND, RETURNS AND LOST ITEM POLICY

Kindly ensure to make thoughtful selections when ordering jewellery, prints, or original artwork from Katjeri. Regrettably, we are unable to provide returns or refunds for items due to a change of mind. Each item is carefully packed and shipped with great care. Katjeri relies on reputable Australian couriers for shipping; however, we are not liable for items that may be damaged or lost during transit. Once an item is marked as 'delivered', we consider it in your possession. If your item has not been received, please reach out to the courier directly as they are best equipped to track its delivery. If you encounter any issues with the items you have received, please contact us at katjeriart@outlook.com within 14 days of receiving your order. Please be aware that purchases made with gift cards are final, and no refunds or returns will be processed. ​

 

ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not liable for any inaccuracies, incompleteness, or outdated information found on this site. The content on this site is meant for general informational purposes and should not be solely relied upon for decision-making without consulting more accurate, complete, or timely sources of information. Any reliance on the content on this site is at your own risk. This site may contain historical information that may not be current and is provided for reference purposes only. We have the right to modify the site's content at any time, although we are not required to update information on our site. You agree that it is your responsibility to monitor any changes made to our site. ​

 

RETENTION OF RIGHT TO CHANGE OFFERING

We retain the right to adjust the services, cease offering specific features of the services we provide, or enforce restrictions on the services without prior notice. Access to the services may be terminated or suspended, either permanently or temporarily, without prior notice and without incurring any liabilities, for any reason or without specifying a reason. ​

 

RIGHT TO SUSPEND OR CANCEL USER ACCOUNT

We retain the authority to permanently or temporarily revoke or suspend your access to the service without prior notice and without any liabilities for various reasons. This action may be taken if, in our sole discretion, you breach any terms outlined in these Terms or any relevant laws or regulations. You have the option to cease using the service, request the cancellation of your account, and/or any services at your discretion. Concerning automatically renewed subscriptions to paid services, such subscriptions will be terminated only after the conclusion of the paid period for which you have already made payment, irrespective of any conflicting information previously provided. ​​

 

IDEMNIFICATION

By using the website or any services provided on it, you agree to indemnify and protect Katjeri from any demands, losses, liabilities, claims, or expenses (including legal fees) asserted by any third party as a result of, arising from, or connected to your use of the website. ​

 

LIMITATION OF LIABILITY

To the maximum extent permitted by the law, Katjeri will not be held responsible for any indirect, punitive, incidental, special, consequential, or exemplary damages, which may include, but are not limited to, losses such as profits, goodwill, use, data, or other intangible losses, resulting from or related to the usage or inability to utilize the service. To the maximum extent permitted by applicable law, Katjeri assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorised access to or use of our secure servers and/or any and all personal information stored therein. ​

 

THIRD PARTY GOODS

Our website may offer products and services from third-party providers. It includes links to third-party websites or services that are not owned or managed by us. We are unable to guarantee the quality or accuracy of the products and services provided by third parties on our site. ​

 

ERRORS, INACCURACIES AND OMISSIONS

From time to time, our site or Service may contain typographical errors, inaccuracies, or omissions regarding product descriptions, pricing, promotions, shipping charges, transit times, and availability. We reserve the right to rectify any errors, inaccuracies, or omissions, update information, or cancel orders if any details on the Service or related website are found to be inaccurate, without prior notice (even after an order has been placed). We are not obligated to update, revise, or clarify information on the Service or related website, such as pricing details, except where required by law. The absence of a specific update or refresh date on the Service or related website does not imply that all information on the Service or related website has been altered or updated. ​

 

PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, state or territory regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. ​

 

PERSONAL INFORMATION

Our Privacy Policy governs the submission of personal information throughout the store. ​

 

APPLICABLE LAW

These Terms are governed by the laws of the State of South Australia. ​

 

RIGHT TO CHANGE AND MODIFY TERMS

We retain the right to make changes to these terms at our discretion. It is recommended that you periodically review this page. By continuing to use the Website or our service following any modifications, you are agreeing to the updated Terms. If you do not agree to these terms or any future versions, please refrain from accessing or using the website or service.

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